Terms and Conditions

Shipping Policy

We currently offer free shipping on most retail orders within the continental US. Orders ship within 10 days after your order is placed via regular ground FedEx/USPS, unless we inform you otherwise on the website or by email. Shipments are from North Carolina delivery time will vary based on  your distance from our facility. At this time, all shipments will be shipped ground and we are not able to expedite shipping.

Tracking numbers are sent out as soon as your order ships to the email address on your order. If you have any questions about the status of your order, please email us at  contact@goodhemplivin.com. If your order does not arrive. Please email us at contact@goodhemplivin.com. We will do our best to work with the carrier to resolve the issue, though please note we are not responsible for errors in order or address entry.

Return Policy

All sales are final. We offer exchanges within 30 days of purchase. To be eligible for an exchange, your item must be unused and in the original packaging. To complete your exchange, please provide proof of purchase to: contact@goodhemplivin.com. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Damaged Goods Policy

If your order arrives damaged, e-mail us at contact@goodhemplivin.com with a photo of the damage, showing the product is unusable and we will ship you a replacement free of charge.
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